frequently asked


Do we have to bring our own children's car seats?

We do provide toddler and booster seats according to age free of charge. Please do not forget to let us know the age of children passengers in your party at the time of booking. We'll have your vehicle equipped with children's seats according to age.

What vehicles do you use?

We use modern, maximum size SUV's which are safe and offer comfortably room for 6 passengers and luggage.

What is your cancellation policy?

We offer 100% refund if you cancel via email at least 24 hours prior to service.

Do you pick up from my Hotel/Airbnb?

Yes, depending on the duration of the tour booked, we do offer complimentary pickup service in Venice, Santa Monica, Beverly Hills, Century City, West Hollywood, Hollywood, Universal City, Downtown Los Angeles and LAX Hotels.

Do you pick up at LAX or near Disneyland?

Yes, for a small surcharge your driver-guide will meet you at your assigned luggage carousel in your arrival terminal or at your Hotel in Anaheim. Please refer to surcharges below if combined with any private tour:



San Pedro:

Long Beach:

$25.00 for pick up

$45.00 each way

$45.00 each way

$45.00 each way

Contact Us

Please indicate desired service (Private SUV Tour or Private Transfer), date, how many guests are in your party (up to 6 guests), pickup and drop off address.

If you have not received a reply within 24 hours, please check your spam folder. Thank you!

LA Platinum Tour And Transportation Services

(310) 591 6892

WhatsApp: +1 310 591 6892

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Fully Licensed and Commercially Insured.

California Transport Charter Permit: TCP 29670 A

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